> For the complete documentation index, see [llms.txt](https://docs.arkain.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.arkain.io/user-guide/templates/malicious-templates-and-comment-policy.md).

# Malicious Templates and Comment Policy

To create a healthy Templates Community, we provide a reporting function for Templates and Comments.

<figure><img src="/files/oWyen4XzAsB1DvxtJs8r" alt=""><figcaption></figcaption></figure>

## Malicious Template

### Reporting Target

* **Malicious container template**\
  Templates that contain malware, viruses, or have the potential to intentionally damage the system.&#x20;
* **Copyright infringement**\
  Templates that contain code, files, or resources that infringe on the copyrights of others.&#x20;
* **Unethical/inappropriate content**\
  Templates that contain hate speech, discriminatory content, violent content, etc.&#x20;
* **Misinformation**\
  Template descriptions or content that do not match the actual functionality.
* **Technical errors or malfunctions**\
  Templates that do not run or cause unintended problems.

### Report Processing Procedure

1. If another user reports a template, the administrator will review it and, if it is a valid report, hide the template from other users.
   1. At this point, the template owner will be notified via **email** and **notification on the Dashboard page**.
2. The owner of the reported template must file an objection via **Customer Inquiry within 7 days**, so that the template can be returned to its normal state.

{% hint style="danger" %}
If no objection is raised within 7 days, the template will be deleted by the administrator.
{% endhint %}

## Malicious Report Comment

### Malicious Reporting Target&#x20;

* **Profanity and slander**\
  Hate speech that insults or criticizes others.&#x20;
* **Spam**\
  Advertisements, promotional content, repeated meaningless messages.&#x20;
* **Personal information disclosure**\
  Comments that include personal information about others, such as email, phone number, or address.&#x20;
* **Malicious false information**\
  Content that is false or misleading.&#x20;
* **Inappropriate content**\
  Violent, obscene, or offensive content.&#x20;
* **Other rule violations**\
  Other inappropriate behaviors specified in the Terms of Service.&#x20;

### Malicious Report Processing Procedure

* If another user reports a specific comment within a template, the comment will be reviewed and deleted by an administrator. At this point, the comment owner will be notified via notification on the Dashboard page.

{% hint style="info" %}
**Preventing false reports**

Added the following regulations to prevent false reports

* **Sanctions for false reports**\
  If malicious false reports are repeated, the reporter's account will be restricted.
* **Require clarity of report reason**\
  Require specific reasons and evidence when reporting.
  {% endhint %}