Billing
Click the [Avatar] button located at the top-right corner on the Dashboard page and Click the [Billing] button in the popup that opens.
The Billing page on the Dashboard page is where you can manage all your payment-related activities, including subscribing to membership plans, viewing your credit history, and checking your current credit balance. It's your one-stop-shop for managing your subscription and credits!
How to Use the Billing Page
Check your Current Credit Balance
Current Credit Balance shows you how many credits you currently have available.
You can see at a glance the paid credits you purchased and the credits you received for free during the month, and check the regular recharge date for free credits.
You can set whether to receive email notifications related to credits.
Buy credits: If your balance is low, you can quickly add credits by clicking the [Buy credits] button! Just select the amount you want to purchase and complete the transaction.
Subscribe to a Membership Plan
In the Membership Plan section, you can do the following:
If you are on the Free plan, you can subscribe to the Membership plan to enjoy additional features and benefits.
If you are on the Membership plan, you can view the subscription information for the plan you are subscribed to.
Purchase history
Credit History
View your credit purchase history and get a refund for unused credits.
View your free credit history and check the expiration date.
View your refunded credit history.
Credit Refund Policy
We offer full refunds for eligible transactions.
Please note that partial refunds are not available.
If the payment was made by credit card, any cancellation will be processed back to the card used for the transaction.
For more details, please refer to the link provided. Credits
Membership Subscription
Check your current membership status (e.g., subscribing or subscribing to be terminated) and your subscription history.
To cancel your membership subscription, click the [Cancel membership] button. The next payment will not be charged, and you can continue to use your membership benefits until the expiration date.
You can view your membership cancellation history.
Membership Refund Policy
You can get a refund for your subscription within 7 days from the subscription date, provided that the credits received as a membership benefit have not been used.
If you want to get a refund for your membership subscription, please contact us through our chat support.
For more details, please refer to the link provided. Membership
Add coupon
CouponThe Billing Page is your go-to place for managing payments, credits, and subscriptions on Arkain. It provides transparency on your credit usage, allows you to manage your membership plan, and ensures you never run out of credits when you need them!
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