> For the complete documentation index, see [llms.txt](https://docs.arkain.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.arkain.io/user-guide/account.md).

# Account

Arkain Accounts are the primary way users interact with the Arkain platform. This page covers managing your personal identity, notification preferences, and account lifecycle.

### Accessing Account Settings

To access your account settings:

1. Click the **Avatar** icon in the top-right corner of the Dashboard page.
2. Select **\[Account]** from the dropdown menu.

The Account page is divided into two primary tabs:

* Profile: (Default) Manage personal details, notifications, and account deletion.
* Referral: Manage invite codes and rewards.

***

### Profile Settings

The Profile tab is your central hub for managing your identity and how you receive updates from Arkain.

#### Personal Details

* Profile Image: Customize your presence by uploading a photo.
  * Supported Formats: .jpg, .webp, .png
  * Size Limit: Maximum 10MB (Recommended size: 512 x 512px)
* Account Email: View the email address linked to your account. This is used for authentication and official service communications.
* Username: View and update your unique display name. This name defines your identity on Arkain and can be modified at any time.

#### Notification Preferences

Manage how you stay connected with Arkain.

* Receive email notifications: Toggle this setting to stay informed about Arkain services, latest updates, events, and personalized benefits. We recommend keeping this enabled to ensure you receive important platform announcements.

#### Additional Information

* Your Role: Specify your professional role to help us provide a more tailored service experience suited to your specific needs.

***

### Account Lifecycle & Security

#### Block Policy

To ensure service stability and protect user rights, Arkain maintains a strict security policy. Accounts found violating our terms may be restricted.

* For detailed information on prohibited activities and the appeal process, please refer to the [Block Policy](/user-guide/account/block-policy.md) page.

#### Delete Account

If you decide to leave Arkain, you can initiate the process by clicking the **\[Delete]** button at the bottom of the Account page.

* 7-Day Grace Period & Recovery: All activity records and account information will be automatically deleted after 7 days. If you wish to recover your account, you must do so before this 7-day period expires.
* Data Removal: Upon final cancellation, your account and all related information and activity records will be permanently deleted and cannot be recovered.
* Refund Policy:
  * Credits and other purchases made with real money are generally non-refundable upon account cancellation.
  * However, refunds for paid credits (within the statutory period) and memberships are available. Any remaining balance will be handled and provided by Arkain Customer Experience team.
  * If you experience any issues or require a refund, please contact us via arkain.channel.io before the 7-day deletion is finalized.