# (Mar 5, 2026) Service Restoration: Brief Login Service Disruption Hello. This is the Arkain Customer Experience team. The brief login service disruption that occurred on March 5 (Thu) has been fully resolved as of 05:11 (UTC). All services are now operating normally. The issue was confirmed to be a temporary impact from the System Optimization tasks scheduled for today. We have completed the necessary measures to stabilize the system and will continue to monitor performance closely to prevent further recurrence. #### Details of the Incident * Cause: Impact from the scheduled System Optimization and updates * Impact: Temporary inability to log into the Arkain platform * Current Status: All services are running normally. #### Incident Timeline (UTC) * Mar 5. 04:20 – Login service disruption occurs * Mar 5. 04:40 – Disruption identified and emergency response initiated * Mar 5. 05:20 – System restoration and stability checks completed We sincerely apologize for the inconvenience this brief disruption may have caused during your work. We are committed to providing a more stable and reliable service. Thank you for your patience. The Arkain Customer Experience Team --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.arkain.io/notice/view/mar-5-2026-service-restoration-brief-login-service-disruption.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.