# (Mar 3, 2026) Notice of System Optimization on Mar 5

Hello, this is the Arkain Customer Experience team.

To provide a more stable and high-performance platform, we are scheduled to perform infrastructure and engine updates on **March 5, 2026**. While the service remains accessible, please note that temporary instability may occur during this process. Please rest assured that active containers will not be stopped.

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#### Key Details&#xD;

* **Schedule:** March 5, 2026 (Thu), 05:00 – 05:15 UTC
* **Update Scope:** Infrastructure and engine updates
* **Expected Impact:** Services remain accessible, but intermittent delays or logouts may occur during the 15-minute window.

#### Required Action&#xD;

To prevent data loss, **please save all active files and progress before 05:00 UTC**.\
Please be aware that unsaved changes may not be recorded if an unexpected session timeout occurs during the update.

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We strive to complete all updates within the scheduled time.

If you experience persistent instability after the update or if the process exceeds the 15-minute window, we will provide compensatory credit coupons to all affected users as a token of our appreciation for your patience.

For any questions or assistance, please reach out to us directly through our [chat support](http://arkain.channel.io/). <br>

Thank you,\
The Arkain Customer Experience team


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