# (Feb 5, 2026) Update to Privacy Policy on Feb 12 Hello, this is the Arkain Customer Experience Team. We are updating our **Privacy Policy** to ensure service stability and a more secure user environment. These changes are based on our legitimate interests in providing a reliable service while protecting our users' data. The revised policy will take effect on **February 12, 2026**. *** #### Key Changes * **Service Security Enhancement:** Introduction of one-way Hashed Information (non-recoverable) to prevent duplicate account creation and ensure system stability. * **Secure Data Management:** Hashed data will be securely retained for one year after account deletion or blocking to maintain a safe and stable service environment. * **Strict Access Control:** Enhanced protection through the logical separation of hashed data from general operational data and strictly restricted access. #### Review the Amendments * [\[View Updated Privacy Policy\]](https://account.arkain.io/privacy-policy/20260212) * [\[View Previous Version\]](https://account.arkain.io/privacy-policy/20260102) #### Objections and Inquiries * If you do not agree to these amendments, you may withdraw your membership before February 12, 2026. * If you do not withdraw by this date, you will be deemed to have agreed to the revised terms. * If you have any questions or objections, please contact us and we will guide you through the process. *** If you have any questions, please contact us through [chat](http://arkain.channel.io). Thank you. The Arkain Customer Experience Team --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.arkain.io/notice/view/feb-5-2026-update-to-privacy-policy-on-feb-12.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.