Credits

Credits are the currency required for using containers. When you use containers, credits are deducted. The price of 1 credit is $0.02.

Conditions for Credit Deductions

Credits are deducted under the following conditions:

• Container Usage Credit deductions occur while the container is running, based on the container specifications.

• Storage Usage If the storage usage of each container exceeds the default capacity, 0.018 credits will be deducted per 1GB of storage per hour. Storage is charged regardless of whether the container is running or stopped.

  • The amount of free storage available varies by plan.

• Traffic Usage If your container's monthly cumulative traffic exceeds 10GB, you will be charged 10 credits for each additional 1GB of traffic per minute.

• Free Credits You get 45 free credits per month, which expire on the last day of the month. (Award and expiration times are based on Coordinated Universal Time - UTC.) If you have a Membership plan, you can get an additional 90 credits.

You can monitor network traffic and storage usage for each container in the [Resources Monitor] panel at the bottom of the workspace. You can monitor your real-time credit usage on the Home or Dashboard page.

Hint You can monitor network traffic and storage usage for each container in the Resources monitor panel at the bottom of the workspace.

Managing Credits

• Check Purchased Credits You can view the amount of credits you've purchased on the Billing page.

• Monthly Usage Report Access the Credit Usage page to review your monthly credit usage report. This helps you manage your credit payments efficiently.

  • The Credit Usage page can be accessed by clicking [Profile] → [Billing] → [View usage] in the dashboard.

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Credit terms

• This policy constitutes part of the Arkain Terms of Service, and any matters not specified in this policy shall be governed by the terms and conditions of the Arkain Terms of Service.

• By paying for Arkain credits, you are deemed to have agreed to the paid service agreement.

• Members may withdraw their subscription within 7 days from the date of subscription. However, if the contents of the contract are different from the contents displayed or advertised by the company or if the contents of the contract are different from the contents of the contract, the subscription may be withdrawn within 1 month from the date of subscription or within 14 days from the date on which the fact was known or could have been known.

• Arkain may provide credits to members based on promotions or members’ activity history, and the conditions and details of credit provision will be announced separately through Arkain.

• If a member’s service is restricted or the member withdraws due to the member’s fault, the remaining credits will be forfeited and the member cannot claim repayment or compensation for the forfeited credits. However, if the member’s service restriction is lifted, the credits will not be forfeited.

• Arkain may change the price of credits at any time and will not compensate members for any loss caused by the changed price.